Bob Arceneaux
Bob was a 12-year employee prior to becoming owner in 2007 and is the primary green coffee buyer. He started working in coffee in 1988 and made a trip to Guatemala in 1991 which kicked off a greater understanding of coffee growing and helped launch his career in coffee. He works with importers and producers (farmers) on identifying interesting specialty coffees to offer our customers. He values working with people to help them get the products and services they need to run their business. He is a two-time past member of the Coffee Roasters Guild, an organization devoted to the continuing education of coffee roasters around the country and the world.
Heather Rousseau
Heather has been a team member of Orleans Coffee since 2012. She started in the production department and quickly rose to becoming the Production Manager. She is also our in-house graphic artist who helps us to get custom private labels designed. She now is the company, Director of Operations and wears many hats on any given day. She is also HACCP Certified and wrote many of the companies’ policies including the HACCP policy plan for our company to remain FDA compliant. She loves her 2 kids. She spends her free time doing DYI projects.
Kirk Knipmeyer
Kirk has been with Orleans Coffee since 2006. He has worn a lot of hats over the years but the one he wears best, is the Customer Service hat. Kirk works with new and existing customers through sharing his wealth of knowledge on operations, café setup & design, equipment, and coffee science. Kirk says he used to be more fun in his youth, but that he has just as much fun enjoying the simpler things in life like being a dad and perfecting what he calls the Domestic Arts: Dad Jokes, Grilling, Lawn and Pool Care as well as yelling about not touching the thermostat. He loves the coffee business, but he would say it’s a grind.
Robbie Mahner
Robbie has been a service department team member since 2013. In 2022, he became the Service Manager of our Perfect Shot Espresso Service division. His knowledge and training in the coffee world has made him dedicated to service repairs throughout the greater Gulf South. He has been through extensive training with the SCA, La Marzocco, La Cimbali and UNIC over the years. He is also a member of the Technicians Guild. When not turning a wrench, he can be found in a duck blind or catching fish.
